Why participate
Discover the perks
Become a part of Consumer Law Ready
Get a certificate in Consumer Law, accredited by the European Commission.
Gain important knowledge of Consumer Law, helping you to make your own business more compliant and consumer friendly.
Become part of a wider SME community using our forum to engage with other Business people in Europe.
Get support and advice related to your business consumer queries while training or consult our FAQs.
Work with your schedule - take a course online or attend a local training session in your area
Learn how to appropriately deal with customer complaints and refunds
Start Learning
How it Works
The 3 steps to becoming Consumer Law Ready
Attend a local course hosted close to you
You can join a local course in your area to learn everything about consumer law from a professional trainer. Register as soon as the process is open to secure your spot.
Learn about Consumer Law from our Online resources
Through reading material, videos, quizzes and e-tests, you will obtain the knowledge required to ensure that your SME is Consumer Law Ready. We have 5 learning modules that cover important topics on consumer rights!
Obtain your certificate
Test your consumer law knowledge and take our quizzes or e-test's so that you can earn your certificate in consumer law, accredited by the European Commission.