Why participate
Discover the perks
Become a part of Consumer Law Ready
![icon certificate](/sites/default/files/2018-01/icon%20cert.png)
Get a certificate in Consumer Law, accredited by the European Commission.
![Compliance](/sites/default/files/2017-12/icon%20compliance.png)
Gain important knowledge of Consumer Law, helping you to make your own business more compliant and consumer friendly.
Become part of a wider SME community using our forum to engage with other Business people in Europe.
![icon support](/sites/default/files/2018-01/icon%20support.png)
Get support and advice related to your business consumer queries while training or consult our FAQs.
![Online Resources](/sites/default/files/2017-12/icon%20courses.png)
Work with your schedule - take a course online or attend a local training session in your area
![Compliants](/sites/default/files/2017-12/icon%20compliants.png)
Learn how to appropriately deal with customer complaints and refunds
Start Learning
How it Works
The 3 steps to becoming Consumer Law Ready
Attend a local course hosted close to you
You can join a local course in your area to learn everything about consumer law from a professional trainer. Register as soon as the process is open to secure your spot.
Learn about Consumer Law from our Online resources
Through reading material, videos, quizzes and e-tests, you will obtain the knowledge required to ensure that your SME is Consumer Law Ready. We have 5 learning modules that cover important topics on consumer rights!
Obtain your certificate
Test your consumer law knowledge and take our quizzes or e-tests so that you can earn your certificate in consumer law.