Why participate
Discover the perks
Become a part of Consumer Law Ready
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Get a certificate in Consumer Law, accredited by the European Commission.
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Gain important knowledge of Consumer Law, helping you to make your own business more compliant and consumer friendly.
Become part of a wider SME community using our forum to engage with other Business people in Europe.
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Get support and advice related to your business consumer queries while training or consult our FAQs.
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Work with your schedule - take a course online or attend a local training session in your area
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Learn how to appropriately deal with customer complaints and refunds
Start Learning
How it Works
The 3 steps to becoming Consumer Law Ready
Attend a local course hosted close to you
You can join a local course in your area to learn everything about consumer law from a professional trainer. Register as soon as the process is open to secure your spot.
Learn about Consumer Law from our Online resources
Through reading material, videos, quizzes and e-tests, you will obtain the knowledge required to ensure that your SME is Consumer Law Ready. We have 5 learning modules that cover important topics on consumer rights!
Obtain your certificate
Test your consumer law knowledge and take our quizzes or e-tests so that you can earn your certificate in consumer law.